If you want a basic flip phone for making and receiving calls, sending basic SMS texts and being notified of voicemail, this is the phone for you! Intuitive menu system, chunky design, big tactile buttons make this a great option for seniors, and tradespersons that just need a basic phone. This is not a smartphone, but does have some neat features like being able to create a hotspot (depending on your carrier/plan), good speakerphone quality, and excellent sound quality on calls. Has a standard headphone jack for handsfree use or for using the built in mp3 player. Texting beyond basics uses predictive sys and is probably the hardest thing about this unit. Keep the text responses short (that's what the "s" stands for in SMS, right?), Also does support attachment of photos taken with the built-in camera, if you order the model with a camera. Also does receive texts with pictures attached, but because of the small screen, details may be lost. Overall a good value, definitely recommend!